Terms of Use

Welcome to Stella-Reading.com, operated by AstraSync. These Terms of Use (“Terms”) govern your use of our website and services.

Last updated – June 13, 2024

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Preamble

By using our Services, you confirm that you accept our Terms of Service herein and agree to abide by them. If you do not agree with the Terms of Service, please refrain from accessing or using the Stella-Reading (Astra Sync) platform.

Upon acceptance, Stella-Reading (Astra Sync) grants you a limited, revocable, non-exclusive, non-assignable, and non-sublicensable license to access and use our Services through our website. All rights not expressly granted in these Terms, including but not limited to title, ownership, intellectual property rights, and any other rights or interests in our Services, remain the exclusive property of Stella-Reading (Astra Sync).

You acknowledge and consent that the contact information provided during profile creation may be utilized for newsletters, marketing, and advertising purposes in accordance with our Privacy Policy. For further details, please refer to our Privacy Policy.

Stella-Reading.com is operated by AstraSync, a company registered at rue de la Blancherie, 33370 Artigues-près-Bordeaux, France. For any inquiries or issues regarding these Terms of Use, please contact us at stella@stella-reading.com.

 

Description of Services and Subscription

Stella-Reading.com offers personalized astrological services including natal chart, personalized astrology readings, daily horoscopes, Life Forecast. Upon registration, you may enjoy a 7-day trial period for $0.90. After the trial period, unless canceled, your subscription will automatically renew at $9.90 per month. Users will be notified at least 30 days in advance of any fee changes.

Services are delivered electronically via a customer portal accessible on our website. Upon order confirmation, users receive an email with access links to their digital products in their personalized customer area.

User registration on the Website does not impose any obligation to make purchases. The offer of a free reading does not bind the User to any commitment. It is solely at the discretion of the User to decide whether to proceed with paid readings thereafter. Texts purchased by the User are delivered via email with download links.

Stella-Reading reserves the right to modify content on the website at any time without liability. The company makes no warranties regarding the accuracy or reliability of the content and disclaims all implied warranties, including merchantability and fitness for a particular purpose.

The Company makes no warranties regarding the accuracy, reliability, or occurrence of events mentioned on the Website or in associated communications. The content provided should not be construed as advice from regulated professions such as legal, medical, or psychological advice.

Stella-Reading (Astra Sync) disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company does not guarantee that the Services will meet User expectations, be uninterrupted, timely, secure, or error-free.

The interpretation of the content received by the User is at their own discretion. The Company is not responsible for any actions, decisions, or interpretations made by the User based on the astrological readings provided.

Users experiencing health issues, mental instability, or specific problems (including legal issues) are advised to seek professional advice promptly. Users agree to provide accurate and complete information to enable the Company to provide personalized and efficient service.

Stella and Visual Representations

Stella-Reading (Astra Sync) uses the persona and visual representations of Stella solely for promotional purposes related to its content covering Arts and Sciences of divination. Stella and all other characters depicted in the content and emails are purely illustrative. Any photos used on the website are for illustrative purposes only and do not represent real individuals or events.

 

Cancellation of Membership

You may cancel your membership with Stella-Reading (Astra Sync) at any time. Upon cancellation, you will retain access to the service through the end of your current billing period. Subscription cancellations and any related financial transactions are managed by Stella-Reading (Astra Sync).

  • Access the “Account” Section: Log in to your account on our website and navigate to the “Account” section.
  • Initiate Cancellation: Follow the provided instructions to initiate the cancellation process.
  • Confirmation: You will receive a confirmation email once your cancellation has been processed.

Payments made are generally non-refundable. However, we offer refunds under the following conditions:

  • Trial Period: If you cancel during the 7-day trial period, you will not be charged for the subscription. The $0.90 trial fee is non-refundable.
  • Legal Requirement: Refunds will be processed as required by law.

Final Access and Billing

  • Access Post-Cancellation: Upon cancellation, you will continue to have access to the services until the end of your current billing cycle. Your account will automatically close at the conclusion of this period.
  • Automatic Renewal: To avoid being charged for the next billing cycle, ensure you cancel your membership before the current billing period ends.

For any issues or assistance with the cancellation process, please contact our Customer Service at stella@stella-reading.com.

 

Payment and refund policy

Payment Method

Payment for products on Stella-Reading is made exclusively by credit card. Transactions are processed securely through reputable banking channels to ensure the safety of your financial information.

Prices and Payment

  • Pricing Information: Prices for our products and services are clearly indicated on our website and in the sales documents. All prices are quoted in US dollars (USD).
  • Price Changes: Stella-Reading reserves the right to change prices at any time. If there are changes to subscription fees, you will be notified at least 30 days in advance.
  • Automatic Renewal: Subscription fees are charged automatically at the end of the 7-day trial period and on a monthly basis thereafter. To avoid charges, you must cancel your subscription before the end of the current billing period.

Accessing Products

  • Delivery: Purchased products are accessed via a secure link provided in the user’s account. Upon completion of payment, you will receive an email with a link to your personalized customer area where you can view and download your digital products.
  • Technical Issues: If you experience any issues accessing your products, please contact our Customer Service at stella@stella-reading.com for assistance.

Cancellation and Refunds

  • Right to Cancel: You have the right to cancel your order within 14 days of purchase without providing a reason, provided that you have not accessed your account and viewed the purchased products.
  • Exercising the Right to Cancel: To cancel your order, please send an email with your name and email address to Customer Service at stella@stella-reading.com. If you have not accessed your account to view the products, you will be eligible for a full refund.
  • Refund Processing: Refunds will be processed within 14 days from the day we receive your cancellation notice. The refund will be issued using the same payment method used for the original transaction. No additional fees will be charged for processing the refund.

Exceptions to the Right to Cancel

  • Digital Content: In accordance with applicable laws regarding digital content, the right to cancel is only applicable if you have not accessed your client area. Once you have accessed your client area and started downloading or viewing your digital products, the right to cancel no longer applies.

Non-Refundable Payments

  • Subscription Fees: Payments for subscription fees are non-refundable except where required by law. To avoid further charges, ensure you cancel your subscription before the end of the current billing cycle.

For any questions or assistance regarding payments and refunds, please contact our Customer Service at stella@stella-reading.com.

 

Payment Terms

Payment for the subscription fee will be charged automatically at the end of the trial period unless canceled. Payments are non-refundable except where required by law.

 

Technical terms of delivery reading

Once the User subscribes to an offer, access to their client space will be facilitated through a link sent via email.

Texts, whether ordered free or paid, are delivered via electronic channels such as emails or downloadable files.

The Company shall not be held liable for any blockages that may hinder the delivery of texts, including but not limited to spam filters and virus filters.

It is the User’s responsibility to ensure their computer settings are configured correctly and to add the sender’s address to their list of approved contacts.

 

Registration and Account Security

You agree to provide accurate and complete information during registration. It is your responsibility to maintain the security of your account and promptly notify us of any unauthorized use or security breach.

 

Eligibility

The use of this website is restricted to individuals who have reached the legal age of majority in their country of residence and possess the legal capacity to enter into contracts and use a website. The User is responsible for ensuring the accuracy and truthfulness of the information provided. Access to the contents of this site requires an active internet connection, for which the User bears sole responsibility for any associated costs, whether direct or indirect.

 

Termination of Services

The license to use the Services offered by AstraSync is valid until terminated. You have the right to terminate your license at any time by ceasing to use our services. We reserve the sole discretion to terminate your access to our Services without notice if you fail to comply with any of the Terms outlined herein. We shall not be liable for any loss or harm resulting from your inability to access or use our Services in such instances.

 

Exclusion of the right of withdrawal

In accordance with applicable laws concerning digital content, the User acknowledges and agrees that the right of withdrawal is applicable only if the access to their client area has not been initiated. Once the User has accessed their client area and started downloading or viewing their digital products, the right of withdrawal can no longer be exercised.

 

Privacy and Data Protection

Personal Data Collection

Stella-Reading (Astra Sync) may collect and retain personal data from users who fill out an order form on our website or any associated page, whether for free or paid products. The information collected may include, but is not limited to, your name, email address, and payment information.

Use of Personal Data

  • Order Processing: The personal data provided by users is used primarily to process and fulfill orders.
  • Marketing and Communication: With your consent, we may use your contact information to send newsletters, promotional offers, and other marketing communications. You can opt out of these communications at any time.
  • Service Improvement: We may use your information to understand user behavior and improve our services.

Data Protection Compliance

Stella-Reading (Astra Sync) is committed to ensuring the protection of your personal data and complies with applicable data protection laws, including the French Data Protection Act No 78-17 of January 6, 1978, and the General Data Protection Regulation (GDPR).

User Rights

Under applicable data protection regulations, users have the following rights:

  • Access: You have the right to access your personal data held by us.
  • Rectification: You have the right to request correction of inaccurate or incomplete data.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain conditions.
  • Objection: You may object to the processing of your personal data for legitimate reasons.
  • Portability: You have the right to request the transfer of your personal data to another service provider.

Exercising Your Rights

To exercise your rights, please contact our Customer Service at:

Customer Service: rue de la Blancherie, 33370 Artigues-près-Bordeaux, France Email: stella@stella-reading.com

We will respond to your request within 30 days. In some cases, we may require proof of identity to process your request.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Cookies

Stella-Reading (Astra Sync) may use cookies or similar technologies when you visit our website. These technologies enhance your experience and provide personalized features.

  • What are Cookies?: Cookies are small text files stored on your computer or mobile device when you visit a website. They do not contain personal information but help recognize your browser and capture and remember certain information.
  • Purpose of Cookies: We use cookies to collect information about your browsing activities, such as pages visited, date and time of visit, and other site usage data.
  • Managing Cookies: Most web browsers allow you to control how cookies are handled through their settings. You can choose to block cookies, delete cookies, or receive notifications before a cookie is stored. Please refer to your browser’s help menu for more information on how to manage cookies.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services (“Service Providers”), to provide the services on our behalf, to perform service-related services, or to assist us in analyzing how our services are used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.

For any questions or concerns regarding our privacy practices, please contact us at stella@stella-reading.com.

 

Intellectual Property

Stella-Reading (Astra Sync) acknowledges that all elements available on the website https://www.stella-reading.com, including but not limited to texts, images, trademarks, logos, symbols, software, sounds, algorithms, databases, and any information provided by the Company or its suppliers, are the exclusive property of Stella-Reading (Astra Sync) and/or its partners, protected by national and international intellectual property laws and regulations.

Without the prior written consent of Stella-Reading (Astra Sync) or its partners, you are strictly prohibited from reproducing, adapting, translating, modifying, or transferring in any form any material from the website. The User is granted no rights to the content or intellectual property rights of the website other than those expressly stated herein.

Failure to comply with these provisions may constitute a violation of intellectual property rights, leading to civil and criminal liability under applicable laws. In accordance with the Intellectual Property Code, only authorized use of components of the website for strictly personal reasons is permitted.

Any creation of hypertext links to the website must be authorized in advance in writing by Stella-Reading (Astra Sync).

Unauthorized use of all or part of the website’s content and any infringement of intellectual property rights mentioned in this article, whether through total or partial reproduction, modification, or any other unauthorized use, is subject to French law and may result in legal action.

 

Unsubscribing

If the User no longer wishes to receive emails from Stella-Reading, they may unsubscribe by clicking on the unsubscribe link provided in any email sent by the Company.

Upon unsubscribing, the User acknowledges that all links provided in emails received from Stella-Reading will be disabled. Any products or content accessed through these links that have not been saved on the User’s device will no longer be accessible.

 

Disclamer of Warranties and Limitation of Liability

Disclaimer of Warranties

Stella-Reading (Astra Sync) provides the Services on an “as is” and “as available” basis. We make no warranties, whether express or implied, about the accuracy, reliability, completeness, or suitability of the Services for any particular purpose. Specifically:

  • No Guarantee of Accuracy: We do not guarantee that the astrological readings, horoscopes, or any other content provided will be accurate, reliable, or complete.
  • No Professional Advice: The content provided by Stella-Reading should not be interpreted as legal, medical, psychological, or any other type of professional advice. Always seek the advice of a qualified professional in the relevant field.
  • Service Availability: We do not warrant that the Services will be uninterrupted, timely, secure, or error-free. There may be delays, omissions, interruptions, and inaccuracies in the Services.

Limitation of Liability

To the fullest extent permitted by law, Stella-Reading (Astra Sync) and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  1. Access or Use: Your access to or use of or inability to access or use the Services;
  2. Third-Party Conduct: Any conduct or content of any third party on the Services, including any defamatory, offensive, or illegal conduct of other users or third parties;
  3. Content: Any content obtained from the Services;
  4. Unauthorized Access: Unauthorized access, use, or alteration of your transmissions or content.

Maximum Liability

In no event shall Stella-Reading (Astra Sync)’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing or using the Services during the twelve (12) months preceding the date of the claim.

Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. In such jurisdictions, Stella-Reading (Astra Sync)’s liability will be limited to the fullest extent permitted by applicable law.

Indemnification

You agree to indemnify and hold Stella-Reading (Astra Sync) harmless from any claims, damages, liabilities, costs, and expenses (including attorneys’ fees) arising out of or related to your use of the Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.

For any questions or concerns regarding these disclaimers and limitations, please contact our Customer Service at stella@stella-reading.com.

 

Modifications to Services and Terms

We may modify or discontinue services at any time. Changes to these Terms will be effective upon posting. Continued use of Stella-Reading.com after modifications indicates your acceptance of the updated Terms.

 

Availability and Access

We do not guarantee continuous availability or uninterrupted access to our Services. It is your responsibility to ensure that you have the necessary arrangements in place to access our Services. We do not warrant that our Services will be available in all geographic locations. We reserve the right to limit or modify the availability of our Services or specific features to any user or geographic area at any time.

 

Product Updates and Support

We reserve the right to introduce, modify, or remove features or functionalities of our product at our discretion. When accessing our website, the product may periodically communicate with our servers. Prior to using updated versions of the product, you may be prompted to review and agree to updated Terms of Service. By continuing to use our Services after an update, you indicate your acceptance of the revised Terms.

 

Duration

These Terms of Service shall become effective upon the Client’s acceptance of these Terms by providing their email address and personal details to Stella-Reading (Astra Sync). The Terms shall remain in effect indefinitely unless terminated or amended by the Company.

 

Code of Conduct

By using Stella-Reading (Astra Sync) Services, you agree to abide by the following Code of Conduct:

  • You will not engage in any harassing, threatening, intimidating, predatory, or stalking conduct towards any other user or entity associated with Stella-Reading (Astra Sync).
  • You will not attempt to access another user’s account without authorization from that user and Stella-Reading (Astra Sync).
  • You agree to provide accurate and truthful information when interacting with Stella-Reading (Astra Sync) and its Services, and will not create false identities or misrepresentations.
  • You will not use Stella-Reading (Astra Sync) Services in any manner that disrupts, interferes with, or inhibits other users from fully enjoying the Services, or that damages, disables, overburdens, or impairs the functionality of Stella-Reading (Astra Sync) Services.
  • You will not attempt to reverse engineer, modify, or bypass any security measures employed by Stella-Reading (Astra Sync) or attempt to access unauthorized areas of the Services.
  • You will not develop or use any third-party products that interact with Stella-Reading (Astra Sync) Services without prior written consent.
  • You will not use Stella-Reading (Astra Sync) Services for any illegal or unauthorized purpose, or engage in activities that violate these Terms of Service.

Violation of the Code of Conduct may result in termination of your access to Stella-Reading (Astra Sync) Services and may also result in legal consequences as per applicable laws.

 

Governing Law

These Terms are governed by French law. Any dispute arising from or relating to these Terms or Stella-Reading.com shall be subject to the exclusive jurisdiction of the courts of Bordeaux, France.

 

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